Uwe Lorenzen

Kiosk

Self Serve Kiosk Systems

Kiosk systems for customer check in were first introduced by airlines. These systems have since expanded into other areas like hotels. For several years I have worked on a kiosk system for hotels and cruise ships. I also helped a kiosk vendor to integrate their system with access control systems in the hotel market.

Hotel kiosk systems require a lot of complex integration - with a property management system (PMS), credit card handling, room access system and various hardware. I have designed and implemented a kiosk system, a PMS data server and a kiosk data communications protocol for Micros-Fidelio, one of the leading vendors of hotel systems worldwide.